Hello everyone! Chris here, with a quick we’re-not-dead post. I don’t need to explain just how crazy these past few months have been. We experienced a surge in customers needing help setting up remote work systems (and securing them!). We’re
Device Review: Poly EagleEye Cube USB Camera
Time for a new hardware review! This time we have an impressive little device – a new 4K USB camera from Poly (formerly Polycom/Plantronics). Ben at Poly came out to demo some new hardware for us. He showed us two
How the PSTN Gateway Fits into Skype for Business
Entry #7 in the “How it Fits” series is…the PSTN Gateway! Like the Reverse Proxy, a PSTN Gateway isn’t a dedicated Server Role in Skype for Business. However, that doesn’t mean it’s optional. In fact, it’s critical if you want
Keyboard Shortcuts in Skype for Business – Where to Find and How to Use Them
I’ve blogged about Skype for Business all this time, and almost never touched on keyboard shortcuts! Shame on me. As with most tech learning, this came up out of necessity. I wanted to learn two things in particular…shortcuts to: Accept
The Skype for Business Insider Year in Review – 2019 Edition
Hello readers! We interrupt your holiday-shopping, end-of-year-system-checks madness for the final Skype for Business Insider post of 2019. You may have noticed that posting frequency went down this year. That’s due to the indefatigable demon we know as “Lack of
Video Conferencing Fragmentation: Boon or Brambles?
You’ve heard the phrase, “an overabundance of choice?” We’ve reached that point for video conferencing solutions. After I did the Video Interop Server post, I looked around a little more at video conferencing solutions. I found an enormous selection out
One Version of Skype for Business Will Retire in 2021. The Other Version Won’t (Not Yet)
Hello “Insiders!” I know I haven’t posted much lately. Went on a short vacation, and we’re now in the middle of 5 (yes, five!) website builds running at the same time I’m also working on a couple big posts. The
How to Put Teams Users and Skype for Business Users in the Same Room
If your organization has decided to move off its Skype for Business Server deployment to Teams, you’ll hit an in-between period. A time when some users are on Skype4B, and some have moved to Teams. Can they still communicate with
3 RealPresence Trio Updates Beef Up its “Communications Hub” Power
“Alexa, start the Skype Meeting.” Sounds like an easy way to kick off a meeting, doesn’t it? If you’re using a RealPresence Trio, you have this functionality available. Poly (formerly Polycom) has made several updates to their Trio conference systems
How the Video Interop Server Fits into Skype for Business
Entry #6 into the “How it Fits” series is…the Video Interop Server, or VIS! Of all the Server Roles, I have the least experience with this one. We’ve only done one install of it, for a customer with an older