If Microsoft wanted to stir up controversy before the Ignite 2017 conference…they sure succeeded! Last week the Skype for Business community got two major announcements. One appears accidental. The other was not. But both have certainly drummed up a lot
Device Review: The Sennheiser MB 660 Headset
We’ve reviewed Jabra and Plantronics equipment on this blog already. Time for something new! We know Jabra and Plantronics make Skype for Business-friendly headsets. But who else? As Unified Communications spreads across the business world, there’s plenty of need for
Gartner Rankings for Cisco UC and Skype for Business – Which is Better?
What’s this? Cisco UCaaS rated HIGHER than Skype for Business? How?! Amazing as it might seem, that is how Gartner recently ranked them: Gartner’s Magic Quadrant 2017 for Unified Communications Their 2017 UC rankings have Cisco at #1 overall. Skype
How Microsoft 365 Will Affect Skype for Business
Ladies and gentlemen, tech pros and end users, we have a new service from Microsoft. A big one…one that’s going to shake a lot of things up. Including Skype for Business. It’s called Microsoft 365. Microsoft announced the new service
How the Edge Server Fits into Skype for Business
“What’s the Edge Server do?” One of our team members fielded this question while on-site the other day. He’d just finished describing the Skype for Business topology we proposed for the customer’s business (hybrid deployment, across 3 offices). One of
PSTN Calling Has a Not-So-Pleasant Surprise for International Callers
While researching a full Skype for Business pricing update, I spoke with a co-worker. He told me something I didn’t know about Office 365’s PSTN Calling. Specifically, a surprise hidden in how Microsoft handles international call rates. It is possible
Attendant Pro Review: The 2017 Edition
New Features, More Power in Latest Attendant Pro Last year I did a two-part review of Attendant Pro, made by Landis Computer. Those posts remain some of my most-trafficked. Software Review: Attendant Pro Part 1 Software Review: Attendant Pro Part
Troubleshooting Reference for Skype for Business File Transfer Issues
In my last post, I mentioned a co-worker alerted me to problems with file transfers in Skype for Business failing. I did promise to do a post on her situation once we resolved the issue. Well, we resolved it! I
What’s Involved in a Skype for Business File Transfer
Skype for Business on Mac finally got file transfer capability in April. Then, just last week, a co-worker asked me about a thorny issue they’ve had with file transfers intermittently failing. (I’ll cover this in its own post once we’ve
How Do Skype for Business, Teams, and Slack Meet Compliance Regulations?
We recently talked about SOX compliance in our regular newsletter, “WOOF!” The full article is here: 5 Big Benefits Your Company Gains from SOX – WOOF! March 2017 (Yes, there are actually benefits to SOX compliance. Weird, huh?) It made